Location: Kuching, Sarawak, Malaysia
End-user: Private ice manufacturing company
Serving sectors: Local fisheries, seafood processing, livestock slaughterhouses
Previous system: Brine-tank immersion system, operational for >10 years, nominal capacity 20 tons/day
New equipment: Two (2) BAOCHARM BCPY-7.5T-15T Direct-cooling Block Ice Machines
Block specification: 50 kg per block, dimensions 165 × 390 × 920 mm
The previous brine-based system exhibited the following operational characteristics over the 12 months prior to decommissioning:

Two identical units were installed, providing a combined nominal daily capacity of 15 tons (at standard rating conditions). Each unit includes:

| Parameter | Retired Brine System | Direct-Cooling System |
| Heat-transfer interface | Brine → evaporator → brine → mould | Refrigerant → evaporator plate → mould (direct) |
| Thermal resistance path | 3 barriers (metal + brine boundary layer + mould wall) | 2 barriers (metal + mould wall) |
| Freezing cycle time (at same ambient conditions) | 26–30 hours | 12–18 hours |
| Corrosion exposure | Continuous salt-spray environment on all metal components | No brine circuit; evaporator plates coated with zinc-rich anti-corrosion layer (ISO 12944 C5 rating) |
| Labour per shift | 5 operators | 2 operators (supervisory role; demoulding automated) |
| Waste stream | Spent brine discharge requiring treatment | Zero liquid effluent from the refrigeration loop |
Equipment arrived at the Kuching facility. Site constraints included limited overhead clearance and a narrow access path. Installation sequence:
Post-commissioning, operational data are continuously logged via the BAOCHARM Cloud Platform. Engineers located at BAOCHARM headquarters (China) access the remote dashboard to verify real-time parameters.
Data recorded during the first 72 hours of continuous operation (September 1–3, 2026, ambient 31–33°C):

Based on the system's nameplate specifications and validated by first-week trending data at the above ambient conditions:
Both units are currently producing 50 kg blocks at the rated cycle interval. The ice is delivered to downstream cold storage at -18°C. No unscheduled stoppages or alarm events have been recorded on the cloud platform during the first 14 calendar days of operation. The remote diagnostic interface enables BAOCHARM service engineers to preemptively identify refrigerant pressure drift or compressor load imbalance before they result in shutdown—this function has been tested and verified over the 4G link without requiring on-site personnel.
The installation of two BAOCHARM direct-cooling block ice machines at this Kuching facility constitutes a complete replacement of a brine-based production line. Verified metrics from the first 14 days of remote monitoring confirm:
The system is now in regular service supplying 50 kg blocks to the local fishery and livestock processing sectors. Remote cloud connectivity provides continuous performance visibility from BAOCHARM's headquarters, enabling condition-based maintenance without on-site presence.
BAOCHARM provides no-obligation engineering assessments for ice producers evaluating a transition from brine-based systems to direct-cooling technology.
Each assessment includes:
Q1: What is the primary operational difference between a brine system and a BAOCHARM direct-cooling system in terms of the freezing medium?
In a brine system, the refrigerant cools a brine bath (calcium chloride or sodium chloride solution), and that cooled brine circulates around the ice moulds. In the BAOCHARM direct-cooling system, the refrigerant expands directly inside the evaporator plates that form the ice mould cells. The brine circuit—including pumps, storage tanks, and associated corrosion risks—is entirely eliminated.
Q2: Does replacing a brine system with a direct-cooling unit require extensive structural modifications to the existing plant building?
Structural modification requirements depend on the existing plant layout. For this Kuching installation, the two BCPY-7.5T-15T units were skid-mounted and positioned within the existing building footprint after removing the brine tank. Required site preparations include a flat concrete foundation (minimum load-bearing capacity specified in the installation manual), overhead clearance for crane hoisting (documented in the site survey), and 415V / 3-phase / 50Hz electrical supply. BAOCHARM provides a pre-installation site survey checklist to verify these parameters before shipment.
Q3: How does the BAOCHARM cloud monitoring system function for overseas installations without local technical staff?
Each BCPY-series unit is equipped with a factory-installed 4G/LTE communication module. The module transmits real-time data—including suction/discharge pressures, compressor current draw, water inlet temperature, and cycle status—to the BAOCHARM cloud platform via the local cellular network (CelcomDigi in this Malaysian installation). Authorised BAOCHARM engineers access the platform via a web-based dashboard from any location. The system generates automated threshold alerts for pressure drift, over-current, or cycle time deviation. No on-site network infrastructure (Wi-Fi or Ethernet) is required beyond standard cellular coverage.
Q4: What refrigerant does the BCPY-7.5T-15T use, and does it comply with Malaysian environmental regulations?
The system is supplied with R404A as standard, with R507A available as an option. Both refrigerants are HFC blends with zero ozone depletion potential (ODP). For Malaysia, these refrigerants are permitted under the Department of Environment's current guidelines for industrial refrigeration equipment. BAOCHARM provides the full refrigerant charge, along with the corresponding pressure-test certificates and leak-test reports, as part of the commissioning documentation package.
Q5: Can BAOCHARM provide a pre-purchase ROI projection for my specific location?
Yes. BAOCHARM's engineering team provides a site-specific ROI projection—including estimated payback period—upon receipt of your baseline utility rates, current power consumption data (or system type), and shift staffing model. This assessment is provided at no charge as part of the pre-sales engineering consultation. To request one, submit your facility data via the standard inquiry form on this website and reference this Kuching case study.
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